Regulatory disclosures

Community Trust Company has adopted the following Voluntary Code of Conduct, establishing the standards you can expect when doing business with us.

Code of Conduct for Federally Regulated Financial Institutions – Mortgage Prepayment Information

The code of conduct ensures that enhanced information is available to assist borrowers in making decisions about mortgage prepayment.

Financial Consumer Agency of Canada

Our adherence to the voluntary code of conduct is monitored by the Financial Consumer Agency of Canada (FCAC). For more information Contact FCAC