Having a mortgage with us means more than owning a home. It means having access to valuable equity that you can leverage to meet your evolving needs. Below, we’ve outlined some of the ways that you can manage your mortgage.
Renewing your Questbank mortgage is a simple process.
Questions to ask before you renew:
Questbank keeps refinancing straightforward. Whether you’re looking to lower your monthly payment, or access the equity in your home, our mortgage specialists explain the pros and cons to help you make the decision that’s best for you.
Payout statements for discharges or transfers will only be issued after a request has been made through FCT’s Payout Services. Please note, a $100 statement fee will apply.
Questbank does not accept payout proceeds via uncertified cheques. Our preferred method of payment is a wire deposit. Questbank requires a copy of the wire receipt with our loan reference number noted.
Alternatively, we accept bank drafts or certified cheques. Funds must be deposited directly to our account, and payment confirmation, including our loan reference number, must be sent to us. If a payment confirmation is not provided to us, the payout proceeds will not be credited to the appropriate loan. Payment confirmation must be uploaded within the FCT portal (preferred) or emailed to mortgageservicing@questbank.com.
